Wholesale Permit
A Wholesale Business Permit is required before all transactions with AYC. All new Distributors must complete a Distributor Application Form. Texas and Georgia-based customers must submit a State Tax Exemption Certificate. Additionally, AYC requires a copy of the state-provided business permit/license from all Distributors.
Orders
- All orders need to be submitted via email, text, or phone. Accurate product numbers and/or descriptions are required on all Purchase Orders. If there are any questions regarding a product or an invoice, please contact our Sales Support Staff at sales@aycllc.com or 972-926-6488 ext. 1.
- An Estimate will be emailed back to you to acknowledge your Purchase Order. To continue the order process, please review the estimate and send back a confirmation.
- After we receive confirmation of your estimate, we will then send you a finalized version, also known as a Sales Order. Please allow us 2-5 business days for processing and shipping out your Sales Order. For all pedicure spa orders, please allow 7-10 business days for processing.
- The first day of processing begins after the receipt of written confirmation of the Sales Order and completion of payment. Processing includes picking, packing, and delivery of the packed items to a shipping carrier. Any issues in the process will cause unexpected delays in the fulfillment of the order.
- Any expedited shipping order must be confirmed and paid off before 12:00 PM that day.
Disclaimer
AYC reserves the right to adjust, change or cancel all orders due to errors in the order process, incorrect pricing and/or incorrect shipping costs.
Payment
- AYC accepts checks, BOA bank deposits, wire transfers, and all major credit cards. We accept checks via mail or through picture images via email or text.
- A $25 fee will be imposed on all Non-Sufficient Funds. Any pending orders will be held until payment is received in full. In the case of a past-due balance, all pending orders will also be put on hold until the balance is paid in full.
- All orders must be paid in full before leaving AYC's warehouse.
- Order cancellations will be approved or denied on a case-to-case basis. Orders packed and ready to ship will be subject to a 10% cancellation fee.
- A 15% cancellation fee will be applied to hold orders if canceled after 72 hours. AYC will only hold inventory for 30 days free of charge; beyond that, a $20 weekly pallet storage fee will be applied to the order.
- In the event of the cancellation of a custom order, such as custom barber chairs, or any other special requests, the 30% deposit taken when the order was placed will be retained by AYC.
- Cancellation of pedicure spa orders that have been built will be subject to a 20% cancellation fee for the cost of materials and labor.